Susan C. Faircloth, Ph.D.

"Where Words Take Flight"

Susan C. Faircloth, Ph.D. "Where Words Take Flight"Susan C. Faircloth, Ph.D. "Where Words Take Flight"Susan C. Faircloth, Ph.D. "Where Words Take Flight"
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    • Home
    • About
    • Editorial Services
    • Conflict Mediation
    • Why Work With Me?
    • What Clients Say
    • Let's Talk
    • CV
    • Publications/Research
    • In The News

Susan C. Faircloth, Ph.D.

"Where Words Take Flight"

Susan C. Faircloth, Ph.D. "Where Words Take Flight"Susan C. Faircloth, Ph.D. "Where Words Take Flight"Susan C. Faircloth, Ph.D. "Where Words Take Flight"
  • Home
  • About
  • Editorial Services
  • Conflict Mediation
  • Why Work With Me?
  • What Clients Say
  • Let's Talk
  • CV
  • Publications/Research
  • In The News

Conflict Mediation & Resolution Services

Close-up of a yellow cactus flower in bloom.

Conflict is a natural part of working, learning, and living together. However, when organizational conflict arises and disagreements become challenging to navigate, conflict resolution services can provide essential support. Having a skilled, neutral facilitator during the mediation process can help teams transition from conflict to under

Conflict is a natural part of working, learning, and living together. However, when organizational conflict arises and disagreements become challenging to navigate, conflict resolution services can provide essential support. Having a skilled, neutral facilitator during the mediation process can help teams transition from conflict to understanding and constructive resolution, particularly in the context of educational leadership mediation or workplace mediation.

The word MEDIATION revealed under torn paper.

At Two Feathers Consulting, LLC, I offer confidential and thoughtful conflict resolution services, focusing on educational leadership mediation and workplace mediation. My relationship-centered approach is designed to assist individuals and organizations in navigating organizational conflict through the mediation process with greater clarity, respect, and purpose.

Monarch butterfly on yellow flowers.

My approach recognizes that effective conflict resolution services, particularly in the context of educational leadership mediation, are not about deciding who is right or wrong. Instead, it focuses on the mediation process that creates a safe and structured environment where individuals can be heard, various perspectives can be understoo

My approach recognizes that effective conflict resolution services, particularly in the context of educational leadership mediation, are not about deciding who is right or wrong. Instead, it focuses on the mediation process that creates a safe and structured environment where individuals can be heard, various perspectives can be understood, and mutually workable solutions to organizational conflict and workplace mediation can emerge.

What is Mediation?

Conflict is a natural part of working, learning, and living together. However, when organizational conflict arises and disagreements become challenging to navigate, conflict resolution services can provide essential support. Having a skilled, neutral facilitator during the mediation process can help teams transition from conflict to understanding and constructive resolution, particularly in the context of educational leadership mediation or workplace mediation.

At Two Feathers Consulting, LLC, I offer confidential and thoughtful conflict resolution services, focusing on educational leadership mediation and workplace mediation. My relationship-centered approach is designed to assist individuals and organizations in navigating organizational conflict through the mediation process with greater clarity, respect, and purpose.

My approach recognizes that effective conflict resolution services, particularly in the context of educational leadership mediation, are not about deciding who is right or wrong. Instead, it focuses on the mediation process that creates a safe and structured environment where individuals can be heard, various perspectives can be understood, and mutually workable solutions to organizational conflict and workplace mediation can emerge.

Conflict Mediation Services

Workplace & Organizational Conflict

Educational Leadership & School Conflict

Higher Education & Academic Conflict

Conflict is a natural part of working, learning, and living together. However, when organizational conflict arises and disagreements become challenging to navigate, conflict resolution services can provide essential support. Having a skilled, neutral facilitator during the mediation process can help teams transition from conflict to under

Conflict is a natural part of working, learning, and living together. However, when organizational conflict arises and disagreements become challenging to navigate, conflict resolution services can provide essential support. Having a skilled, neutral facilitator during the mediation process can help teams transition from conflict to understanding and constructive resolution, particularly in the context of educational leadership mediation or workplace mediation.

Higher Education & Academic Conflict

Educational Leadership & School Conflict

Higher Education & Academic Conflict

At Two Feathers Consulting, LLC, I offer confidential and thoughtful conflict resolution services, focusing on educational leadership mediation and workplace mediation. My relationship-centered approach is designed to assist individuals and organizations in navigating organizational conflict through the mediation process with greater clarity, respect, and purpose.

Educational Leadership & School Conflict

Educational Leadership & School Conflict

Educational Leadership & School Conflict

My approach recognizes that effective conflict resolution services, particularly in the context of educational leadership mediation, are not about deciding who is right or wrong. Instead, it focuses on the mediation process that creates a safe and structured environment where individuals can be heard, various perspectives can be understoo

My approach recognizes that effective conflict resolution services, particularly in the context of educational leadership mediation, are not about deciding who is right or wrong. Instead, it focuses on the mediation process that creates a safe and structured environment where individuals can be heard, various perspectives can be understood, and mutually workable solutions to organizational conflict and workplace mediation can emerge.

Community & Collaborative Conflict

Educational Leadership & School Conflict

Educational Leadership & School Conflict

Neighbor disputes, landlord-tenant disagreements, and community-based conflicts can often benefit from conflict resolution services. Educational leadership mediation is particularly effective in addressing partnership and collaborative conflicts, ensuring that all voices are heard. The mediation process can also be applied to organization

Neighbor disputes, landlord-tenant disagreements, and community-based conflicts can often benefit from conflict resolution services. Educational leadership mediation is particularly effective in addressing partnership and collaborative conflicts, ensuring that all voices are heard. The mediation process can also be applied to organizational conflict, helping to resolve issues involving multiple stakeholders. Through facilitated conversations in workplace mediation, where relationships and ongoing collaboration matter, these conflicts can be effectively addressed.

My Approach to Mediation

Puzzle piece with 'Mediation' text fitting into the puzzle.

Neutrality

My role is to provide conflict resolution services that support both parties in reaching an amicable resolution to a dispute, whether through educational leadership mediation or the mediation process, especially in cases of organizational conflict or workplace mediation.

Respect

Every individual deserves the opportunity to be heard and treated with dignity, especially in settings that utilize conflict resolution services. Through educational leadership mediation and the mediation process, we can address organizational conflict effectively, including in workplace mediation scenarios.

Confidentiality

Mediation, particularly through conflict resolution services, provides a safe environment where participants can discuss challenging issues privately. This mediation process is especially effective in addressing organizational conflict and is a vital component of workplace mediation, promoting effective educational leadership mediation as well.

Listening

Understanding the perspectives, experiences, concerns, and interests of everyone involved is essential for effective conflict resolution services. This is particularly true in contexts like educational leadership mediation, where the mediation process can address organizational conflict and enhance workplace mediation outcomes.

Agency

The individuals involved in a conflict are often the most equipped to pinpoint solutions that suit their needs. In my role of providing conflict resolution services, I aim to facilitate this mediation process, particularly in scenarios of organizational conflict and workplace mediation.

Constructive Resolution

The goal of conflict resolution services is not simply to end an argument; rather, it is to assist participants in identifying a productive path forward. This is particularly important in educational leadership mediation, where the mediation process can effectively address organizational conflict and promote a collaborative environment through workplace mediation.

What to Expect

Initial Consultation

Initial Consultation

Initial Consultation

Close-up of blooming purple lavender flowers.

My role is to provide conflict resolution services that support both parties in reaching an amicable resolution to a dispute, whether through educational leadership mediation or the mediation process, especially in cases of organizational conflict or workplace mediation.

Preparation

Initial Consultation

Initial Consultation

Yellow sticky note with 'Expectations' pinned on a black board.

Every individual deserves the opportunity to be heard and treated with dignity, especially in settings that utilize conflict resolution services. Through educational leadership mediation and the mediation process, we can address organizational conflict effectively, including in workplace mediation scenarios.

Mediation Session

Initial Consultation

Friends enjoying pizza and drinks outdoors.

Mediation, particularly through conflict resolution services, provides a safe environment where participants can discuss challenging issues privately. This mediation process is especially effective in addressing organizational conflict and is a vital component of workplace mediation, promoting effective educational leadership mediation as well.

Identifying Solutions

Problem and solution flowchart on a napkin.

Understanding the perspectives, experiences, concerns, and interests of everyone involved is essential for effective conflict resolution services. This is particularly true in contexts like educational leadership mediation, where the mediation process can address organizational conflict and enhance workplace mediation outcomes.

Moving Forward

Moving Forward

Sunlit road stretching into green hills.

The individuals involved in a conflict are often the most equipped to pinpoint solutions that suit their needs. In my role of providing conflict resolution services, I aim to facilitate this mediation process, particularly in scenarios of organizational conflict and workplace mediation.

Fees

Group Rates Available


$150 per hour per participating party


Our conflict resolution services offer group rates for mediation sessions, which are conducted virtually via Zoom unless another arrangement is mutually agreed upon.


An initial consultation can be used to discuss your situation, determine whether the mediation process is appropriate, and talk through the anticipated time commitment.


Cancellation policy: A minimum of 24 hours' notice is requested for cancellation or rescheduling of a workplace mediation session.


For complex or multi-party matters involving organizational conflict, customized arrangements may be available.

Conflict Mediation & Resolution Services

Mediation is designed to provide a confidential setting for participants to discuss concerns and explore possible resolutions. In Colorado, mediation confidentiality is protected under the Colorado Dispute Resolution Act (C.R.S. § 13-22-307). 


No. A mediator does not serve as a judge or decision-maker. My role is to facilitate communication and help participants work toward their own resolution.


Mediation generally works best when participants voluntarily agree to participate and are willing to engage in the process in good faith.


A successful mediation does not necessarily mean that everyone agrees on everything. Sometimes the most valuable outcome is greater understanding, clearer communication, or identification of specific areas where participants can move forward.


Yes. Organizational and workplace conflict is one area in which a neutral facilitator can be particularly helpful, especially when participants need to continue working together.


No. Some situations may require other processes or professional services. During the initial consultation, we can discuss whether mediation appears appropriate for your circumstances.


Two Feathers Consulting, LLC.

Fort Collins, CO 80525

susanfaircloth@twofeathersconsulting.com

Copyright © 2026 Two Feathers Consulting, LLC. - All Rights Reserved.

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